1. We have a strict no animal policy except guide dogs or animals for assisted living

2. The  hotel may refuse to enter into an accommodation agreement in the following cases:

1. When the accommodation application violates the stipulations of these Terms and Conditions
2. When guestrooms are fully booked
3. When a potential guest is deemed likely to break the law, disrupt public order, or act contrary to public morals during their stay.
4. When the potential guest’s behavior poses a significant nuisance to other guests.
5. When the potential guest clearly has a contagious disease.
6. When the potential guest uses violence, threats, blackmail, or intimidation to make unjust or unreasonable demands against the hotel or its employees, or is deemed to have engaged in any similar acts in the past.
7. When the hotel is unable to accommodate guests due to natural disaster, facility malfunction, or other inevitable circumstances.
8. When the potential guest is intoxicated, exhibits or has exhibited extremely abnormal behavior that may pose a nuisance to other guests, or in cases that fall under the provisions of prefectural ordinances.
9. When the potential guest is extremely unsanitary or is wearing extremely dirty clothes that may cause a nuisance to other guests.
10. When the potential guest conceals the fact that they have reserved a guestroom within the hotel for the purpose of making a profit, either for themselves or for a third party, by selling goods, etc.
11. When the potential guest does not comply with these Terms and Conditions or with cancellation and payment policies when making a reservation as per our booking page.
12. For any reason the hotel deems to be unsociable or unfair to other guests staying at the property we reserve the right to ask the guests to leave our property.